The fact in a Venetian bar because the client had asked to pay by ATM. The woman turned to the local police who in turn decided to report the bar to the Competition and Markets Authority.
It was supposed to be a normal breakfast at the bar, order cappuccino and brioche sitting at the table but at the time of payment a very bitter surprise arrived for the client of the Veneto restaurant, in addition to the drink and the table service charge. A third charge appeared on the receipt for “ATM Payment Service”. It happened in recent days in a bar in San Donà di Piave, in the metropolitan city of Venice, where the manager decided to apply a single Pos supplement to the client just because I had asked to pay with a debit card its consumption.
The event occurred on July 7 when the woman, residing in the same municipality, after having breakfast, noticed that one euro had been added to the receipt, complete with the printed description “Servizio Pag. Bancomat”, and finally the mention Payment in cash. An increase of 27% on the cost of the order given that the total consumed was only 3.70 euros. After trying in vain to ask the local for explanations, as reported by voitg.net, the woman decided to contact the local police, receipt in hand, recounting what happened and expressing a formal objection. The agents, after verifying the fact, decided report the ban to the Markets and Competition Authority.
Apply a price supplement for the use of the debit card instead of cash, in fact nis not allowed for any reason. As the commander of the local Sandona police recalled, “in addition to the consumer code, the ban was also emphasized by the European directive PSD2 (Payment Services Directive II), implemented in our legal system” already in 2017. The supplement is not applicable. “Not even at the expense of those who use relatively less widespread circuits.”
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For the shops and businesses to which I impose this supplement, going against the prohibition, AGCM sanctions can be very harsh. Depending on the seriousness of the facts but also the frequency of the conduct and the number of consumers involved, it ranges from a minimum of 2,000 euros to a maximum of 5 million euros.